Frequently Asked Questions
Everything you need to know about shopping with Rang Ja
What is your shipping policy for domestic orders?
We offer standard shipping across the country with a delivery timeline of 3-5 business days. Shipping is free on all orders over $100.
How can I track my order status?
Once your order is dispatched, you will receive an email and SMS with a unique tracking number and a link to our courier partner's portal.
What is your return and exchange policy?
You can return or exchange any unworn item with original tags within 14 days of delivery. Please note that sale items are eligible for exchange only.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, MasterCard, American Express), PayPal, and Cash on Delivery in select regions.
How do I ensure I choose the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as fit may vary between ethnic and western wear.
Are the colors of the products accurate on the website?
We strive to display product colors as accurately as possible; however, slight variations may occur due to photographic lighting or your monitor settings.